SOFTWARE DEMO - View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.
Posted: November 3, 2008 | Published: October 31, 2008


Topics:  Business Intelligence | Collaboration | CRM | Email Marketing | ERP | Oracle (Product) | Sales | Social Computing | Software as a Service

WHITE PAPER - Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  CRM | Customer Data Integration | Customer Satisfaction | Customer Service Best Practices | Oracle (Product) | Sales Contact Management Software | Sales Force Automation | Software as a Service | Software Selection

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Dashboards | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

WHITE PAPER - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.
Posted: March 18, 2008 | Published: August 13, 2007


Topics:  ERP | ERP Software | Interoperability | Market Trends | Microsoft Office | Middleware | ROI | SMB | Software as a Service | Software Implementation | Vendor Selection

WHITE PAPER - This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: November 8, 2007 | Published: September 1, 2007


Topics:  Application Integration | Business Process Management | CRM | CRM Software | Customer Satisfaction | Marketing | Oracle (Product) | Productivity | ROI | Sales | Software as a Service | User Experience

WHITE PAPER - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Support Software | Lead Generation | Oracle (Product) | Sales Force Automation | Sales Order Management | Sales Representatives | Software as a Service

WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Posted: September 26, 2007 | Published: September 1, 2007


Topics:  Application Deployment | Application Integration | Business Performance Management | CRM | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software as a Service | Software Selection