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Call Center Software sponsored by DialResults
Description: Call Center Software has offered professionals in the call center industry advanced, leading-edge call center software, auto dialer technology, predictive dialers and CTI predictive dialing solutions.
Related Collateral:
Call Center Software (Product Overview)
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| Cicero CTI Integrator sponsored by Level 8 Systems, Inc.
Description:
Peak performance in your contact center requires agents to handle calls quickly and efficiently. Cicero CTI Integrator reduces re-keying and copying of data by sharing customer account information from a screen pop-up or other telephony system.
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| Cisco Unified Contact Center Enterprise sponsored by Cisco Systems, Inc.
Description:
Cisco Unified Contact Center Enterprise (formerly known as Cisco IP Contact Center [IPCC] Enterprise) delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
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| Contact Center On-demand™ (CCOD) sponsored by CosmoCom, Inc.
Description:
Contact Center On-Demand™ ,CCOD, is also known as hosted contact center or network-based contact center.
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| Genesys Inbound Voice sponsored by Genesys
Description:
Genesys Inbound Voice manages all incoming calls (traditional circuit-switched as well as Voice over IP [VoIP] environments) and delivers the caller to the right agent with the right information the first time, regardless of location.
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| Genesys Web sponsored by Genesys
Description:
Genesys Web is an optional interaction channel for the new Genesys Customer Interaction Platform that allows customers to enter text questions into their browsers and view responses from call center agents in real-time.
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| Intel® Dialogic® System Release Software sponsored by Intel
Description:
Intel® Dialogic® system release software includes the drivers and libraries you will need to write an application using an Intel® telecom product.
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| Intel® NetStructure™ Boards for SS7 Signaling sponsored by Intel
Description:
The Intel NetStructure CPM8 SS7 board combines onboard support for SS7 common channel signaling protocols and supports up to eight software programmable T-1/J-1 (1.544 Mb/s) or CEPT E-1 (2.048 Mb/s) digital line interfaces.
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| NeXusPoint Open Framework sponsored by VoiceGenie Technologies Inc.
Description: NeXusPoint is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services.
Related Collateral:
NeXusPoint (Data Sheet)
NeXusPoint™: Technical Specifications (Data Sheet)
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| Oracle TeleService sponsored by Oracle Corporation
Description:
Oracle TeleService integrates with all your CRM applications to automate the entire problem resolution process, whether the request arrives by phone, email or the web.
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| Predictive Dialers sponsored by DialResults
Description: Predictive dialers by DialResults use the latest innovative call center software and CTI technology.
Related Collateral:
Predictive Dialers for Your Call Center (Product Overview)
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| TuVox Perfect Connect™ sponsored by Tuvox, Inc.
Description:
With award-winning TuVox Perfect Connect, callers that are transferred from a speech application to a live agent never have to repeat information.
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| VoIP Predictive Dialer sponsored by DialResults
Description: Predictive Dialers Results is a resource for dialer education and predictive dialing support for any type of call centers predictive dialing environment.
Related Collateral:
The Face of the Call Center Business Is Changing (Product Literature)
Predictive Dialers for Your Call Center (Product Overview)
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