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Chat and IM sponsored by Lithium Technologies Description: The Lithium Web-Based Instant Messenger enables your community users to have private, one-to-one conversations without exposing their e-mail address or other personal information.

InstantService Chat Client sponsored by InstantService.com Description: The InstantService Chat Client is the technology by which customers on your website interact with agents using the Agent Console. The client is fully customizable, fast-loading and requires no downloads or installations by your customers. Related Collateral: InstantService Announces Major Enhancements for Measuring Call Center Chat and Email Analytics (Press Release) InstantService Announces Version 4.0 of Its Customer Communication Solution: Includes Agent Productivity Enhancements to Increase Online Sales and Improve Customer Support (Press Release)

N-Contact sponsored by Netlert Communications, Inc. Description: N-Contact is a powerful web site lead capture solution that enables you to identify and interact with web site visitors - while they are still on your web site. Related Collateral: N-Contact (Product Overview)

PowerCenter™ Chat sponsored by Astute Solutions Description: With the increased use of the Internet, customers expect convenience and immediate response to their inquiries.

RapidAssist sponsored by MaxUse Description: When used in conjunction with your Help Desk or ITMS application, RapidAssist helps you dramatically shorten time to problem resolution while significantly improving customer satisfaction.

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