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Customer Support Software: Companies
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Akamai Technologies ( 30 Documents )
Akamai? is the global leader in distributed computing solutions and services, making the Internet predictable, scalable, and secure for conducting profitable e-business.

Bowen & Groves ( 9 Documents )
Bowen & Groves is a privately owned Manufacturing ERP Software development company entirely dedicated to setting the standard in enterprise resource planning software and providing world class customer support.

CA ( 118 Documents )
CA's goal is helping our customers realize the full power of IT to drive their business. Our software and expertise unify and simplify complex IT environments in a secure way across the enterprise for greater business results.

Genesys ( 12 Documents )
Genesys is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. Genesys software dynamically connects customers to fulfill requests, optimize customer care goals and efficiently use resources.

GroupLink ( 1 Document )
GroupLink was organized in 1996 to enable our customers to increase revenue, manage customer relationships and deliver world-class customer service.

IBM ( 142 Documents )
At IBM, we strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics.

Infra Corporation ( 2 Documents )
Infra Corporation is an international developer of web-based software for automating IT Service Management processes in enterprise level organizations.

InQuira Inc ( 9 Documents )
InQuira is the leading provider of global enterprise web self-service, collaboration, knowledge management and agent assisted support applications that provide a consistent customer experience across web, phone and community channels.

Internet Software Sciences ( 2 Documents )
Internet Software Sciences (ISS) was started in 1995. ISS develops Internet and World Wide Web based products for external customer support and internal help desks.

Oracle Corporation ( 106 Documents )
Oracle Corporation is the second largest software company in the world. Their products include the Oracle database and development tools; and business applications for sales and service, manufacturing and supply chain, and finance and human resources.

Qualté, Inc. ( 1 Document )
Qualté was established in January 2000 and is headquartered in Los Angeles, California. Qualté is a leading provider of cost-effective, scalable, fully hosted, e-customer service applications for web-based businesses.

SalesBoom Inc. ( 1 Document )
SalesBoom.com was the inspiration of few individuals who needed a reliable CRM/SFA solution to help manage a very profitable Dot Com, in a world where "Dot Coms" were quickly becoming "Dot Gones".

SupportSoft, Inc. ( 4 Documents )
SupportSoft (Nasdaq: SPRT) is the world's leading provider of support automation software.

Teleformix ( 5 Documents )
Teleformix is a leading developer of CRM/eCRM Enterprise Class Software applications for the government, banking, insurance, healthcare, financial services and marketing industries.

VAI, Vormittag Associates, Inc.
VAI is an award-winning software developer and an IBM Premier Business Partner. VAI's S2K Enterprise software is an ERP application designed for medium to large companies worldwide. Industry focus is manufacturing, distribution, retail, metals and food.

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