This IDC study examines the changes affecting IT equipment, software and services management, and acquisition practices, including longer life cycles, rising interest in open source software, and services trends such as outsourcing. "Changes resulting from the recent economic turbulence are resulting in substantial changes to business and technology management models that will echo for several years, creating a 'new normal' for IT budgets, capital availability, and technology adoption models," says Joseph Pucciarelli, program director, Technology Financial and Executive Strategies.