Batch processing is a critical part of most enterprises. It is a foundation technology for applications including e-commerce, accounting, stock and inventory control, enterprise resource planning, customer service, and many more. Any disruption to batch processing can have a huge impact to the business through downtime, lost revenue, contract penalties and more.
Batch processing is a foundation technology in the modern enterprise.

ITIL, IT Infrastructure Library, is a set of best practices for IT organizations to make sure that IT is able to deliver consistent business service.
Three key areas of ITIL apply to address the problem of effectively managing change:

Central to these ITIL best practices is the implementation of a Configuration Management Database (or CMDB) - a central database used to record the status of all relevant configuration items throughout the enterprise.

Read how BMC Software is pioneering a new approach of integrating batch processing with change management through integration with the CMDB.