This Shortcut Guide to Virtualization and IT Service Automation provides an insightful overview of virtualization and IT Service Management. With so many products on the market advertising "virtualization" as a feature, it is important to demystify the term in order to determine which virtualization solutions will add value to your environment, instead of simply adding complexity.

This guide demonstrates how organizations are using virtualization, coupled with IT Service Automation, to create a strategic differentiator by providing a platform that facilitates the delivery of high-quality operations, applications, and strategies to achieve better governance, compliance, and efficiency across the IT environment, ultimately demonstrating the true value of IT to business units.