Download this webinar replay and learn first-hand How to Position, Design and Deploy an Actionable Catalog of IT Services from the authors of "Defining IT Success through the Service Catalog".

ITIL defines the Service Catalog as a list of services presented in business terms. However, ITIL provides little concrete guidance on how to build a Service Catalog or how to make the Service Catalog actionable and operational. To help fill this void, experts from Pink Elephant and newScale teamed together to write a new book for ITIL practitioners - sharing the keys to success for your IT Service Catalog.

Listen to this webinar and learn first-hand from the authors, Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores, as they:

• Give practical guidance on how to design and implement an IT Service Catalog according to ITIL best practices.
• Share highlights and tips from this ground-breaking new book: "Defining IT Success Through The Service Catalog".
• Answer questions from other ITIL practitioners embarking on a Service Catalog initiative.