As an IT owner charged with delivering on the vision of an Adaptable Business Architecture, the traditional software and platform integration approaches to meet business demands for innovation have fallen short. What is needed is a new, more flexible approach that can continue to deliver on the high-demands of Enterprise businesses. Combining the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions means that you will be able to meet the challenges of delivering the "future today" in a profitable and sustainable approach.