Business service configuration management can allow IT organizations to closely align with business objectives such as compliance, security and cost reductions. Read this paper to learn how your organization can analyze its change and configuration management needs to establish a strong service delivery platform.

The traditional manner in which many organizations execute change and configuration management processes is becoming obsolete because the processes are not executed quickly and lengthen time-to-market cycles. Learn how your organization can mature toward processes and technologies that enable a more dynamic, business-driven impact.